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Turkey & chicken products
Turkey & chicken products
Frozen breaded turkey
Fresh breaded turkey & chicken
Cooked meats
Whole turkeys crowns & joints
Turkey Recipes
Turkey Recipes
Quick turkey recipes
Family turkey recipes
Healthy Recipes
Great for kids
Light Meals
Video Recipes
Mums favourite turkey recipes
Leftover Turkey Recipes
Kids Pieces Recipes
Meals for two
Fresh Turkey Recipes
Lunchbox Ideas
Why Turkey’s Great
Why Turkey’s Great
Why Turkey’s Great
Turkey is high in protein
Turkey is low in fat
Turkey source of vitamins and minerals
Swap your usual meat for turkey
Turkey in your supermarket
Meal ideas
Meal ideas
Easy Peasy Teas
Lunch ideas
Christmas turkey guide
Mums’ favourite food
Mums’ and dads’ reviews
Mums' ideas
Meet our bloggers
About us
About us
News
Our blog
Our Story
FAQ’s
Contact Us
Bernard Matthews Site Shops
Jobs
Cooking our turkey
Cooking our turkey
How to defrost a turkey
How to cook a turkey
How to carve a turkey
Cooking a turkey crown
Product Issue or Question
Dear Customer
We are always happy to hear from customers. Please feel free to contact us with your issue or question regarding a Bernard Matthews product, by completing the form below.
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To help us deal with your issue or question as effectively as possible, please complete as much information below as you can. Some of the information required will come from the product packaging, so please make sure you have this before proceeding further.
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The packaging contains important information we would need to investigate your complaint. If the product packaging is no longer available, we are sorry that you had reason to contact us but regret that in this instance we are unable to pursue the matter any further
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PRODUCT BATCH CODE
The product batch code will tell us when our product was made. It can be found near the BEST BEFORE or USE BY date, usually found on the front of pack.
The batch code differs in length and format by each type of product, as below:
FRESH PRODUCTS WITH USE BY DATES
Fresh Chilled cooked meats - 1360703L11
Fresh Oven Ready Turkeys and Crowns - L109435 or LWE113
FROZEN PRODUCTS WITH BEST BEFORE DATES
L1WGB
18:36
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Mandatory
Postal Address:
Bernard Matthews Foods Limited
Great Witchingham Hall
Norwich, Norfolk
NR9 5QD
United Kingdom
For all general enquiries, including sales and job opportunities, please call our main switchboard on
01603 872611
.
For a product related issue or question, please call
0800 413 640
(9am - 3pm).
Company Number: 10036286
VAT Number: GB158200626
Registered address: Bernard Matthews
Foods Limited, 2nd Floor Colmore Court, 9 Colmore Row, Birmingham, B3 2BJ
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